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Coronavirus & COVID-19: Frequently Asked Questions

Siuslaw Public Library District

 

Siuslaw Public Library District is carefully monitoring public health guidance regarding coronavirus and COVID-19. Here is some information about our current response:

Is the library open?

We are now open for limited browsing hours. See our browsing page for more information. We are also offering curbside hold pickup. Staff are onsite to answer calls Monday-Friday, 10 AM - 6 PM, at 541-997-3132.

Are you doing curbside pickup?

Yes, you can request items for curbside pickup by phone or online. Learn more.

 

Are you cancelling library programs and events?

All library programs and events during the closure are cancelled.

Can I use a computer or print something?

We are no longer requiring an appointment to use a computer during browsing hours. We are still offering appointments on Monday and Tuesday evenings at 5 PM. Call 541-997-3132 to schedule. You can also use our express print station during browsing hours. Ask at the reference desk for information.

Do you have wifi?

Yes, our free public wifi is accessible in our parking lots at both Florence and Mapleton. There is no password to log in. Look for the blue sign for more information.

 

What if I have a reference or computer question?

Stop by during browsing hours, or call us at 541-997-3132. You can get 24/7 online assistance through Answerland on our website. You may also email ref@siuslawlibrary.org.

 

How do I renew my items, place a hold, or renew my library card?

Give us a call during open phone hours, Monday-Friday, 10 AM - 6 PM, or go to your account online. If you need assistance, email ref@siuslawlibrary.org. Or stop by the library during browsing hours.

​How do I return my items? Are you quarantining returns?

The 24-hour book drop off Maple Street in Florence is now open. We are also taking returns in the front lobby during browsing hours. The outside book drop in Mapleton is also open.

 

Where can I learn more about COVID-19?

 

We have compiled a list of resources from credible sources on our website. We will continue to update the site as more information becomes available: https://www.siuslawlibrary.info/covid19.